Magnex builds and manages enterprise level CRM infrastructure that handles missed calls, appointment reminders, review requests, and patient reactivation, so your team stays focused on care.

Automatically replies when calls are missed so you never lose a patient inquiry

Sends confirmations and reminders by SMS and email to reduce no-shows.

Automatically checks in with patients who missed appointments and helps them reschedule.

Sends review requests to happy clients and helps build your online reputation.

Reconnects with past clients using personalized follow-up messages.

We build your system, monitor it, and improve it each month.

Magnex provides automated client follow-up and retention systems built for med spas.
We set up and manage an enterprise level CRM infrastructure that responds to missed calls, confirms appointments, sends reminders, asks for reviews, and brings past patients back.
Our goal is simple: help your clinic keep more clients without adding extra work to your team.
Founder: Jasper Wu
Email: [email protected]
We review your current booking and follow-up process.
We build your automation to ensure smooth operation.
We test messages and workflows.
We monitor results and improve your system.
• System planning session
• Automation setup for missed call text-back
• Appointment confirmation & reminder setup
• No-show follow-up workflow
• Review request workflow
• Patient reactivation workflow
• Message templates customized to your clinic
• Basic testing before launch
• Staff walkthrough session
Everything in Setup Plan PLUS
• Ongoing system monitoring
• Message edits and updates
• Monthly performance check
• Workflow improvements
• Support for issues or changes
• New campaign setup when needed
• Basic reporting summary

We were missing calls after 6pm and on busy days, and honestly we didn’t always remember to follow up. Magnex set up the messages so patients got a reply right away and reminders before their visit. It didn’t magically change everything overnight, but it helped us stay more organized and we saw fewer no-shows.


What I liked about Magnex is they didn’t try to sell us something complicated. Jasper looked at how we already book clients and just fixed the weak spots. Now past patients get a check-in message and some of them come back for treatments we forgot to promote. It feels like we finally have a system instead of guessing.


We’re a small med spa with only two staff at the front desk, so follow-ups were always last on the list. Magnex helped us automate reminders and review requests. It runs quietly in the background, and patients actually reply to the messages. It’s not flashy, but it’s useful.


Magnex builds automated follow-up systems for med spas.
We help clinics keep more patients through better communication and reminders.
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