Terms of Service

These Terms govern your use of Magnex services.

By purchasing Magnex services, you agree to these Terms.

1. Services Provided

Magnex provides automation setup and management services using platforms such as GoHighLevel.

Services may include:

• Missed call text-back automation
• Appointment confirmations and reminders
• No-show follow-ups
• Review request automation
• Patient reactivation workflows
• System monitoring and updates

Magnex does not provide medical advice or patient services.

2. No Performance Guarantee

Magnex provides automation systems and management services.

We do not guarantee:

• Lead volume
• Appointment numbers
• Revenue results
• Patient conversion rates

Results depend on many factors outside Magnex control.

3. Client Responsibilities

Clients agree to:

• Provide accurate business information
• Follow medical advertising and privacy laws
• Maintain consent for SMS/email communication
• Pay invoices on time

Magnex is not responsible for legal violations caused by client misuse.

4. Billing Terms

• One-time setup fee
• Month-to-month recurring subscription
• Auto-renewal each billing cycle
• Cancellation required before next billing date

Failure to pay may result in service suspension.

5. Intellectual Property

Automation workflows, templates, and processes created by Magnex remain Magnex property unless otherwise agreed.

Clients may use systems only for their business.

6. Limitation of Liability

Magnex is not liable for indirect, incidental, or lost-profit damages.

Total liability is limited to fees paid in the previous 30 days.

Magnex is not responsible for platform outages, SMS carrier delays, or third-party software issues.

7. Termination

Magnex may terminate services for:

• Non-payment
• Abuse of staff
• Illegal use of automation
• Spam or unauthorized messaging

8. Governing Law

These Terms are governed by applicable local laws where Magnex operates.

Magnex
Founder: Jasper Wu
Email: [email protected]
Website: magnex.us

Last Updated: February 2026

Magnex builds automated follow-up systems for med spas.
We help clinics keep more patients through better communication and reminders.

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